Alto Hearing – Terms of service
Version 2.1 – October 2025
These Terms of Service govern your use of the website https://altohear.co.uk (“our website”) and any related online services operated by Alto Hearing Ltd, Alto Hearing Kenilworth Ltd, and Alto Audiology Ltd (“we”, “us”, “our”).
By accessing or using our website, you agree to these Terms and to comply with all applicable laws and regulations. If you do not agree, please do not use our website.
We may update these Terms from time to time. The updated version will apply from the date it is published on this page.
1. About Us
Alto Hearing operates premium hearing care clinics across Kenilworth, Lutterworth, Market Bosworth, and Clitheroe.
Alto Hearing Ltd (Company No. 14111179) – Registered office: 1 Shambles Court, Lutterworth, Leicestershire, LE17 4DW
Alto Hearing Kenilworth Ltd (Company No. 15252607) – Registered office: 16 High Street, Kenilworth, Warwickshire, CV8 1LZ
Alto Audiology Ltd (Company No. 16501014) – Registered office: 26 Castle Street, Clitheroe, BB7 2BX
2. Use of Our Website
You may use our website only for lawful purposes and in accordance with these Terms.
You must not:
Copy, modify, or distribute materials from our site without permission;
Use the site in any way that could damage, disable, or impair our services;
Attempt to gain unauthorised access to systems or data;
Use our website to post unlawful, harmful, or misleading material.
3. Services
Our website allows users to book appointments and obtain information about our hearing-care services, including hearing assessments, treatment plans, and earwax management.
All appointments and clinical services are subject to confirmation and may be governed by additional terms provided at the point of booking.
4. Intellectual Property
All content, trademarks, and materials on our website are owned by or licensed to Alto Hearing and protected by copyright law. You may view, download, and print materials for personal, non-commercial use only.
5. Accuracy of Information
The information on our website is provided for general guidance. While we aim for accuracy, it may not always reflect the latest clinical or business developments. Always contact us directly for specific advice.
6. Liability
Nothing in these Terms limits or excludes our liability for death or personal injury caused by negligence, or for fraud.
To the fullest extent permitted by law, we are not liable for:
any loss of profit, revenue, or data; or
any indirect or consequential loss arising from your use of our website.
Your statutory rights under UK consumer law are not affected.
7. Links to Other Websites
We may include links to third-party websites for your convenience. We are not responsible for their content or privacy practices and recommend that you review their terms before use.
8. Termination
We may suspend or terminate your access to our website if you breach these Terms or misuse our services.
9. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales. You agree to submit to the exclusive jurisdiction of the courts of England and Wales.
10. Contact
For any queries regarding these Terms, please contact: hello@altohear.co.uk