A detailed assessment that gives you a complete picture
Struggling to follow conversations, especially in groups or busy places, can be frustrating and isolating. At Alto, we take the time to understand what has changed and what would actually help.
The Alto Complete Hearing Assessment goes beyond our free SoundCheck. In a 90-minute appointment, we look at your ear health, hearing levels, listening priorities and how hearing is affecting daily life.
The assessment also includes speech-in-noise testing, which helps show how clearly you follow conversation when background noise is present. This is often where everyday hearing difficulties become clearest.
If hearing aids are appropriate, we explain the next stage clearly, including careful hearing aid fitting and verification and Real Ear Measurements where needed. The aim is not just to choose devices, but to fit and support them properly.
Because we’re fully independent, our recommendations are shaped around your hearing, your ears and your daily listening needs.
Get started
Arrange a Complete Hearing Assessment
Time. 90 minutes | Price. £75.00
Request a call back and we’ll help you arrange the right appointment at the right clinic.
Understand exactly what you need to achieve better hearing
The Alto Complete Hearing Assessment is designed to give you a full understanding of your hearing, what may have changed, and the personalised support available to help you reconnect with the sounds and conversations that matter.
Hearing & you
We start by exploring how your hearing affects everyday life: conversations, relationships, confidence, and the activities you enjoy.
Lifestyle sound profile
Together, we identify how hearing loss may be affecting your quality of life, beyond simply hearing less. This helps us focus on solutions that truly make a difference.
Visual ear health inspection
Your audiologist will carefully examine your ears for wax build-up, infection, or any visible concerns, ensuring your ears are healthy and safe before we test your hearing.
Middle ear function check
We gently assess your eardrum and middle-ear function using a simple, comfortable pressure test, providing extra insight into your ear health.
Comprehensive hearing test
A detailed audiological assessment measures how well you hear quiet sounds across different frequencies, helping us understand how clearly you hear speech in everyday situations.
Speech-in-noise testing
We evaluate how well you understand speech in noisy environments, reflecting real-life listening challenges such as restaurants, social gatherings, or busy streets.
Personalised amplification
Finally, you’ll experience how tailored hearing technology could improve your daily listening and enjoyment, helping you reconnect with the sounds that matter most.
Our audiologists are also trained to carry out cognitive screening when necessary, ensuring a complete view of your hearing and overall auditory health.
Is the Complete Hearing Assessment right for you?
The Complete Hearing Assessment is designed for people who recognise that something has changed and want clear answers. Choose this assessment if:
You already know you’re struggling to hear as well as you used to.
You have been advised by a GP or other health professional to get a full assessment.
You currently wear hearing aids.
You want a detailed, personalised overview of your hearing health.
If you’re only beginning to wonder whether your hearing might have shifted, or you’d simply like reassurance with a quick check, we recommend starting with our free SoundCheck appointment instead.
Expert hearing assessments
Why people choose a Complete Hearing Assessment
Clarity & confidence
No more guesswork. Understand exactly what’s happening with your hearing and how to get back to easier conversations.
Personalised care
Your hearing is unique. We tailor every assessment to your lifestyle and priorities, so recommendations feel relevant and realistic.
Expert audiologists
You’ll be in the hands of experienced audiologists who take time to explain, reassure, and guide you at every step.
Peace of mind
Know where you stand today and feel confident about protecting your hearing for years to come.
Over 1,000 Google reviews
What people say about Alto Hearing
Mick Dixon
I received a thorough hearing test and was offered a hearing device which far out passed my previous device. Very helpful staff and the support for five years after purchase gives a comfort to my purchase. An investment in my hearing I never knew I needed.
2 July 2026
Oriana White
Good service, easy to book, I called, even with it being my first time. Nice clean place, easy to find. Megan was very nice and explained everything well and checked throughout the microsuctioning if I was comfortable which was nice. Everyone was friendly and good price.
30 June 2026
Eddie French
I explained my chronic ear problems, and Clare was very helpful in explaining the free ear examination and hearing test. Megan carried out my appointment and was absolutely lovely. She took the time to ask what had been going on with my ears and checked throughout the procedure whether I was experiencing any pain. She thoroughly cleared my ears, took photos, and arranged a letter and hearing test results to be sent to my GP. A very professional and caring service. Highly recommend if you’re having ear problems and want them checked.
4 June 2026
Paul Satelle
The staff are very pleasant and helpful. The receptionist was clear with her advice and also helpful. and very reassuring. Megan was fantastic. professional and great at her job. clear advice and resolved my issue completely. highly recommended company. Will definitely be back in the future for a check up.
1 June 2026
Neil Richards
This experience was absolutely fascinating. Andrew encouraged discussion and explained everything very clearly. No hard sell or pushing hearing aids, if not yet required. The live visual of my wax removal was amazing and the result was a massive improvement to me. Highly recommend and trust Andrew with all things hearing related.
26 May 2026
wonder woman
Carl was excellent, really friendly, professional and helpful. I popped in for a free hearing check as I noticed I was struggling to hear. Making an appointment online was easy. He checked my ears, gave me a hearing test and even an extra test (all for free) and I found out I have hearing loss and need to see a specialist. Thank you so much alto! I now have the chance to try and prevent further loss and get the right support. I'm so grateful! Plus I can stop blaming my teenagers as I thought it was just their mumbling…
20 May 2026
Jenny Culver
I had an appointment with Carl on Wednesday for a hearing test and hearing aid check. Professional and friendly service. Really in depth hearing test. Better than others I’ve had over the years. 10/10 aftercare with my hearing aid. Always there for help and advice. Would highly recommend anyone who needs hearing help to go to alto. 😍🫶🏼
14 May 2026
Andy Hirst
Excellent service, wife had micro suction and irrigation and she was amazed at the difference! Even put new filters and buds on her hearing aids foc. Really nice friendly chap too. Would definitely recommend 👍
12 May 2026
Fanny Charlet
Very efficient and professional. The team at Alto and Mariia in particular explained the procedure every step of the way and ensured that I was comfortable at all times. This is my second visit to Alto Hearing and I would recommend them to anyone who has any ear related issues
28 April 2026
James Calow
First time I’d had treatment for my ears and decided to use Alto as a local company. Couldn’t have been happier with the results, very professional service. Mariia the specialist was very friendly and knowledgeable. I’ll definitely be using them again for future treatment.
24 April 2026
Aaron Salmon
This place is absolutely brilliant. I knew one of my ears was blocked with wax but didn't realise just how bad until the camera went in and i could see it on the screen. I saw Andrew who was great and explained the procedure and after a quick microsuction i was amazed at just how much came out and how instantly my ears felt clear and hearing back to normal. The Lady on reception was also very welcoming. Would definatley recommend and use again.
17 April 2026
Heather Groves
Alto Hearing are brilliant, warm and friendly from the minute you walk through the door. All staff are friendly, patient, polite and put you at ease. The audiologist was amazing, very personable and professional, gave me as much time as I needed. Explained everything in great detail, very knowledgeable and you can tell he enjoys his job. Very thorough procedure and hearing test nothing was rushed. Everything explained beforehand and nothing was too much trouble. Very positive experience. Would highly recommend.
7 April 2026
Raven-Chantae Panter
Great experience. I booked in for an ear clean as I thought my ears were blocked, but after checking they were honest and said I didn’t actually need the treatment. Instead they did a hearing test and explained everything really clearly. The staff were very friendly, informative and took the time to answer all my questions. Really appreciated their honesty and would definitely recommend.
16 March 2026
Sue Edwards
A very warm and friendly welcome. From the minute I walked in I felt comfortable and at ease. Both my ears were blocked with wax. The wax removel procedure was painless and I got to watch it all on a screen which was very interesting. Afterwards I had a free hearing test and everything was explained in detail. Walked away feeling happy and well looked after. Fantastic service, would highly recommend. Thank you Andrew and team.
11 March 2026
Sophie Graham
⭐️⭐️⭐️⭐️⭐️ Really great experience getting my ear wax removed here. I was able to get a same-day appointment, which was really helpful, and the pricing was very reasonable. They treated both ears rather than just the problem one, which I really appreciated. The staff were friendly and professional, checking on my comfort throughout the appointment. Everything was sorted quickly and efficiently. I’d definitely recommend!
4 March 2026
Shirley
I had a problem with my right ear, not all the time but from time to time. I had an appointment with Carl, who was very professional and made me feel at ease. I had a thorough ear test in both ears and was shown the graph of my hearing. I was very impressed with the test and advised l would benefit from a hearing devise. I would recommend anyone who is suffering from a hearing loss to get tested and to try out the different devises. You may not think you need them but see the difference it could…
1 March 2026
Tracey Repton
Maria the audiologist was extremely professional, caring and gentle during my procedure and thorough in conducting my hearing test. The receptionist was equally welcoming to the branch and professional in manner. Both put me at ease, explained what would happen and treated me with kindness and compassion. They are both an asset to the business, thank you.
1 February 2026
Mark Forsdike
I had severe ear problems of which I now know to be ear wax. I rang for an appointment in the morning and got one for the afternoon. The staff were so pleasant and welcoming I had my treatment completed very swiftly and left me feeling very comfortable. I would recommend Alto Hearing to anyone. Parking was plentiful. The service was quick and the staff were very pleasant. Thank-you for your support.
29 January 2026
John Bell
This is the first time that I have used Alto Hearing and I am extremely happy with the service I have received. I booked in to have a ear wax removal treatment . The process was quick and painless. I was made to feel at ease by the practioner. The improvement in my hearing following the treatment was excellent and I would happily recommend their services to anyone. Thank you to all the team at Alto Hearing.
13 January 2026
Susan
After struggling with a blocked ear I called Alto and was immediately put at ease by Clare and an appointment was available the following day. I arrived to a warm and friendly welcome and everything was very quick and efficient. Megan dealt with my problem after putting me at ease, explaining everything and I left so happy and comfortable again! The clinic was lovely and parking easy. Thank you
