A detailed assessment that gives you a complete picture
Struggling to follow conversations, especially in groups or busy places, can be frustrating and isolating. At Alto, we take the time to understand what has changed and what would actually help.
The Alto Complete Hearing Assessment goes beyond our free SoundCheck. In a 90-minute appointment, we look at your ear health, hearing levels, listening priorities and how hearing is affecting daily life.
The assessment also includes speech-in-noise testing, which helps show how clearly you follow conversation when background noise is present. This is often where everyday hearing difficulties become clearest.
If hearing aids are appropriate, we explain the next stage clearly, including careful hearing aid fitting and verification and Real Ear Measurements where needed. The aim is not just to choose devices, but to fit and support them properly.
Because we’re fully independent, our recommendations are shaped around your hearing, your ears and your daily listening needs.
Get started
Arrange a Complete Hearing Assessment
Time. 90 minutes | Price. Free
Request a call back and we’ll help you arrange the right appointment at the right clinic.
Understand exactly what you need to achieve better hearing
The Alto Complete Hearing Assessment is designed to give you a full understanding of your hearing, what may have changed, and the personalised support available to help you reconnect with the sounds and conversations that matter.
Hearing & you
We start by exploring how your hearing affects everyday life: conversations, relationships, confidence, and the activities you enjoy.
Lifestyle sound profile
Together, we identify how hearing loss may be affecting your quality of life, beyond simply hearing less. This helps us focus on solutions that truly make a difference.
Visual ear health inspection
Your audiologist will carefully examine your ears for wax build-up, infection, or any visible concerns, ensuring your ears are healthy and safe before we test your hearing.
Middle ear function check
We gently assess your eardrum and middle-ear function using a simple, comfortable pressure test, providing extra insight into your ear health.
Comprehensive hearing test
A detailed audiological assessment measures how well you hear quiet sounds across different frequencies, helping us understand how clearly you hear speech in everyday situations.
Speech-in-noise testing
We evaluate how well you understand speech in noisy environments, reflecting real-life listening challenges such as restaurants, social gatherings, or busy streets.
Personalised amplification
Finally, you’ll experience how tailored hearing technology could improve your daily listening and enjoyment, helping you reconnect with the sounds that matter most.
Our audiologists are also trained to carry out cognitive screening when necessary, ensuring a complete view of your hearing and overall auditory health.
Is the Complete Hearing Assessment right for you?
The Complete Hearing Assessment is designed for people who recognise that something has changed and want clear answers. Choose this assessment if:
You already know you’re struggling to hear as well as you used to.
You have been advised by a GP or other health professional to get a full assessment.
You currently wear hearing aids.
You want a detailed, personalised overview of your hearing health.
If you’re only beginning to wonder whether your hearing might have shifted, or you’d simply like reassurance with a quick check, we recommend starting with our free SoundCheck appointment instead.
Expert hearing assessments
Why people choose a Complete Hearing Assessment
Clarity & confidence
No more guesswork. Understand exactly what’s happening with your hearing and how to get back to easier conversations.
Personalised care
Your hearing is unique. We tailor every assessment to your lifestyle and priorities, so recommendations feel relevant and realistic.
Expert audiologists
You’ll be in the hands of experienced audiologists who take time to explain, reassure, and guide you at every step.
Peace of mind
Know where you stand today and feel confident about protecting your hearing for years to come.
Over 1,000 Google reviews
What people say about Alto Hearing
Mandy Lynagh
Exceptional care and surroundings. For the first time I understand the nature of my problem. Andrew was great throughout the hearing assessment process and took time to explain every detail clearly. I'd highly recommend Alto Hearing, Clitheroe.
24 October 2026
Mark Burbidge
Excellent service, did a great job. Quick and painless. They make you feel comfortable the moment you walk in.you can watch the hole process on a big screen see exactly what was going on. I'll be making it an annual trip. Thanks worth every penny.
21 October 2026
Ruth Delamare
I had a visit to have,ears checked for wax.. I had never had thus done before and felt a little nervous…. everything was explained to me and I was feeling more relaxed. They were lovely people and I would recommend them to anyone at no time did I feel pressure to have anything else done.
20 October 2026
Wendy Shaw
Very friendly experience from the minute I walked in. Megan was amazing, let me know what was going to happen, I could watch everything on a screen, she cleared out wax and checked my hearing levels. I feel I can hear clearly for the first time in ages. Would highly recommended.
14 October 2026
Paul Granville
I visited the Kenilworth branch of altohearing seeing Megan the audiologist. An excellent service would highly recommend. The staff were all so caring and professional. Everything explained and the procedure was totally pain free. Thank you.
12 October 2026
Alan Palmer
From the first cheery welcome to the goodbye, the whole experience was amazingly good. I was there for a de-wax. That's obviously not the most technically challenging for the staff. But the job was done accompanied by a live stream video. That assured me that a seriously thorough job was being done as well as it's presumably prime job of helping the audiologist with her work. I bought my hearing aids online a couple of years ago and it's been a big hassle. When the time comes to change I know where I will be heading!
11 October 2026
Paul Moreau
Audio services cover a wide range from free but limited NHS services to high street set-ups which promise to offer more. Alto is on another level altogether, combining very smart premises, warm welcomes and top-notch care and service based around the highest level of two-way engagement. Many thanks to Leesa for all the support.
9 October 2026
M V
My teenage daughter with sensory issues was struggling with a blocked ear. The GP's surgery protocol was to wait 2 weeks before they would consider referring for microsuction. I called Alto Hearing Kenilworth and spoke to Clare. She kindly explained the procedure and was able to fit us in that same day. We saw Megan, who was lovely – very patient, explaining everything step by step, and all the while very respectful of my daughter's sensitivities. Megan managed to clear both ears, and my daughter felt so much better. A lovely experience all round, would definitely recommend this team.
9 October 2026
Maria Richards
Exceptional service. Everyone at this clinic couldn't have been more helpful. They went above and beyond to make sure I was seen promptly and successfully. Highly recommended. Will definitely go back if and when needed.
25 September 2026
Jeanette Balfour
Thank you to Andrew and his lovely receptionist for the warm welcome at the Clitheroe premises. I watched the wax being removed painlessly on a large screen and am extemely happy with the result. Andrew also gave advice on reducing any ear itchiness in the future. Would not hesitate to recommend.
25 September 2026
Gael
Excellent and incredibly welcoming! I was looked after by Mariia who went above and beyond to explain the process to me and talk me through the results of my sound checks as well making lots of helpful recommendations. Mariia was incredibly gentle and thorough. It felt well worth the money knowing they had done such a good job and helped to spot an underlying issue. The whole building was clean and looked after and the reception was really friendly. I'll be back!
22 September 2026
Paul Taylor
Carl was extremely professional, friendly and reassuring throughout. He explained everything so clearly, took the time to answer my questions and never made me feel rushed. The microsuction procedure itself was incredibly quick, completely painless and so easy. I also had a full ear test, which was an added bonus and gave me complete confidence that everything had been checked properly. The price was extremely reasonable for the level of service provided. In all honesty, Carl could have charged double and I would still have been more than happy to pay it. I would highly recommend Carl to anyone considering…
12 September 2026
David Rushton
I am so pleased that I made the decision to get my hearing checked out. Carl was super friendly and his advice and clear explanation has helped me to get a referral for further investigation. I can highly recommend Alto Hearing; don’t hesitate to get checked out.
11 September 2026
Emily Marshall
My ear had been blocked a few weeks, having tried olive oil and bicarb nothing helped. I found Alto Hearing and was booked in just two days later for an ear syringe. My experience was amazing, instant relief. Staff are really friendly, i didnt have to wait long at all and I feel so much better. I would highly recommend.
4 September 2026
Denise Smith
Arrived early for appointment, not a problem took straight in, made to feel at ease. Everything explained about what was going to happen, couldn’t have had a more pleasant experience, warm and friendly, will certainly recommend
20 August 2026
Audrey Danvers
Really great service efficient fast and friendly. I has been to a high St well known company and was told I had no wax in the ear- oh how wrong they were. ALTO removed the wax and my hearing is significantly better. So glad a work colleague recommended them. I can confidently recommended their services.
23 July 2026
Elizabeth York
Every year on holiday my son gets a blocked ear when swimming. Booked an appointment at Alto. We could get in really quickly. Ear blocked with wax so after olive oil ear drops for a few days Alto removed the excess ear wax. My son was involved in the whole process & can now hear properly too! Would recommend
22 July 2026
Neil Richards
This experience was absolutely fascinating. Andrew encouraged discussion and explained everything very clearly. No hard sell or pushing hearing aids, if not yet required. The live visual of my wax removal was amazing and the result was a massive improvement to me. Highly recommend and trust Andrew with all things hearing related.
26 May 2026
wonder woman
Carl was excellent, really friendly, professional and helpful. I popped in for a free hearing check as I noticed I was struggling to hear. Making an appointment online was easy. He checked my ears, gave me a hearing test and even an extra test (all for free) and I found out I have hearing loss and need to see a specialist. Thank you so much alto! I now have the chance to try and prevent further loss and get the right support. I'm so grateful! Plus I can stop blaming my teenagers as I thought it was just their mumbling…
20 May 2026
Jenny Culver
I had an appointment with Carl on Wednesday for a hearing test and hearing aid check. Professional and friendly service. Really in depth hearing test. Better than others I’ve had over the years. 10/10 aftercare with my hearing aid. Always there for help and advice. Would highly recommend anyone who needs hearing help to go to alto. 😍🫶🏼
