The Complete Hearing Assessment

Get to the root of your hearing challenges with our Complete Hearing Assessment

hearing examination

A full diagnostic hearing examination that leaves no detail unchecked

Struggling to follow conversations, especially in groups or busy places, can be frustrating and isolating. At Alto, we take the time to get to the root of these challenges with advanced hearing assessments.

The Alto Complete Hearing Assessment goes beyond our Free SoundCheck hearing check. In a 90 minute appointment, we explore eight key areas of hearing and cognitive health, giving you a complete picture.

We assess how your ears are functioning, how well you hear in real-world settings, and how hearing connects with your overall wellbeing. You’ll also experience the difference that amplified sound can make, guided by our expert audiologists.

Because we’re fully independent, our recommendations are always shaped by what’s best for you. We’ll help you find a hearing solution that fits seamlessly into your lifestyle.

Understand exactly what you need to achieve better hearing

The Alto Complete Hearing Assessment is designed to give you a full understanding of your hearing, what may have changed, and the personalised support available to help you reconnect with the sounds and conversations that matter.

Hearing & you

We start by exploring how your hearing affects everyday life; your conversations, relationships, confidence, and overall enjoyment of activities.

Lifestyle sound profile

Together, we identify how hearing loss may be impacting your quality of life, beyond simply hearing less. This helps us focus on solutions that truly make a difference.

Visual ear health inspection

Your audiologist will carefully examine your ears for wax build-up, infections, or any visible concerns, ensuring your ears are healthy and safe.

Middle ear function check

We gently assess your eardrum and middle-ear function using a simple, comfortable pressure test, providing insight into your ear health.

Comprehensive hearing test

A detailed audiological assessment measures how well you hear quiet sounds across different frequencies, critical for understanding speech clearly in everyday situations.

Speech-in-noise testing

We evaluate how well you understand speech in noisy environments, reflecting real-life listening challenges such as restaurants, social gatherings, or busy streets.

Personalised amplification

Finally, you’ll experience how tailored hearing technology could improve your daily listening and enjoyment, helping you reconnect with the sounds that matter most.

Our audiologists are also trained to carry out cognitive screening when necessary, ensuring a complete view of your hearing and overall auditory health.

hearing test

Is this hearing test for you?

The Complete Hearing Assessment is designed for people who recognise that something has changed and want clear answers. Book this test:

  • If you already know you’re struggling to hear as well as you used to, this is the best place to begin.
  • You have been advised by a GP or other health professional to get a full test
  • You currently wear hearing aids
  • You wanted a detailed, personalised overview of your hearing health

If you’re only beginning to wonder whether your hearing might have shifted, or you’d simply like reassurance with a quick check, we recommend starting with our free SoundCheck appointment instead.

Over 950+ reviews

For many, results are life changing

Stephen LaneReview from Google.com
5 Star Review
Fantastic customer experience with the whole Alto Hearing Kenilworth team from Interaction with lovely reception lady booking me in and in person service to Megan performing the treatment. Great service and lovely friendly people. I would highly recommend you use them for your needs
4 March 2026
Lisa ChambersReview from Google.com
5 Star Review
Carl was very thorough and explained the processes concisely. Would definitely recommend this practice if you need help with hearing. I also had wax removal which was excellent
21 February 2026
maw 747Review from Google.com
5 Star Review
AMAZING! Highly recommend, professional service, caring, fully explained, latest technology. Wax removed painlessly, cleanly, quickly, and you can watch the whole process on a screen live! Andrew is a true gentleman.
20 February 2026
Margaret WalkerReview from Google.com
5 Star Review
What a wonderful experience. Both ears completely full of wax. Everything explained & beautiful work done by Andrew. Even watched everything being done on a tv. Worth every penny to be able to hear every word spoken to me. Very warm welcome by the receptionist, lovely reassuring chat.
14 February 2026
Mark GReview from Google.com
5 Star Review
Alto Hearing are excellent. I was offered a coffee by the friendly & polite receptionist. Megan was brilliant, she performed my wax removal treatment very carefully in a relaxed, but attentive & professional manner. The result was remarkable, I had to turn my car radio down 2 notches on the way home. I just wish more businesses were this good.
10 February 2026
Carol LewisReview from Google.com
5 Star Review
Had noticed my hearing had deteriorated in crowded places. Was recommended to Karl at Alto. After thorough testing my mind was put at rest no pressure for a sale just a genuine interest in my concerns. Karl very patient and professional leaving with an awareness of slight loss and a need for an annual checkup too. Thank you.
10 February 2026
Leon CJ. LavigneReview from Google.com
5 Star Review
Booked an appointment in desperation with deep impacted wax, hearing loss and pain, got an appointment the next day and the price is affordable. The staff are really accommodating, and conversational, Mariia was very gentle with me, and my anxiety faded the more she worked as I could tell she is very professional and good at her craft. As a neurodivergent individual who dislikes physical contact and has issues trusting people with invasive procedures, I highly recommend Alto Hearing to anyone who needs it. Their work is definitely worth the price. :). I can hear better now and my ears…
10 February 2026
SamReview from Google.com
5 Star Review
I attended alto for wax removal today, I was alittle nervous never having it done before but was immediately put at ease by the friendly receptionist. I was promptly seen by Megan who explained everything well and carried out the wax removal which wasn't uncomfortable at all! Very pleased with the service and will definitely return when needed. Highly recommend.
4 February 2026
Tracey ReptonReview from Google.com
5 Star Review
Maria the audiologist was extremely professional, caring and gentle during my procedure and thorough in conducting my hearing test. The receptionist was equally welcoming to the branch and professional in manner. Both put me at ease, explained what would happen and treated me with kindness and compassion. They are both an asset to the business, thank you.
1 February 2026
J WReview from Google.com
5 Star Review
A very relaxing and helpful experience. The hearing checks were thorough and non threatening- the results clearly displayed on the screen and explained in detail. There was no hard sell but information provided for me to make an informed decision. It was a worthwhile appointment. I’m so glad I took the first step towards better hearing .
28 January 2026
graeme orrReview from Google.com
5 Star Review
Excellent service. Very helpful lady on reception and ear procedure carried out professionally. Everything clearly explained and I would recommend Alto to anyone. Many thanks for resolving my hearing problem. Graeme
23 January 2026
Anthony GreenwoodReview from Google.com
5 Star Review
Great service from the moment I arrived. Everything explained throughout my treatment, which was expertly delivered. The free follow up hearing test completely put my mind at rest and I can confidently say that I will be returning for all of my regular checks from now on.
23 January 2026
Helen RobinsonReview from Google.com
5 Star Review
I visited Carl fir the first time yesterday, with tinnitus and some deafness in my right ear. After a full examination he advised me to see my Dr. as he thought it was an inner ear infection. I took his advice and now have antibiotics. He was such a kind and helpful man. I would definitely recommend him . Helen Robinson.
17 January 2026
ChiefReview from Google.com
5 Star Review
Wonderful wonderful experience from reception to the woman ( forgive me I forgot her name ) she took care of me very well. I’m very happy with the results 110%, I have my hearing back after months of uncomfortable silence and pain. I cannot recommend them enough. 5 star and very affordable and quick service. My only regret not enjoying their reception treats lol. Chief Ghana royal family.
13 January 2026
John BellReview from Google.com
5 Star Review
This is the first time that I have used Alto Hearing and I am extremely happy with the service I have received. I booked in to have a ear wax removal treatment . The process was quick and painless. I was made to feel at ease by the practioner. The improvement in my hearing following the treatment was excellent and I would happily recommend their services to anyone. Thank you to all the team at Alto Hearing.
13 January 2026
Donna MReview from Google.com
5 Star Review
I booked the appointment online and very quickly received a call back. We were then able to go through the reasons for me needing a hearing test and the appointment was confirmed. I received a very warm welcome with the offer of a hot drink on a very cold day as soon as I walked through the door. Leesa, the audiologist, was very professional and friendly and explained the procedure in detail so I understood exactly what tests would be carried out, and why. The whole process was completely stress free and I would highly recommend Alto Hearing.
9 January 2026
Peter SkinnerReview from Google.com
5 Star Review
I was using Otex to soften ear wax which led to almost complete deafness in one ear. I already had an appointment with a well known optician brand but it was ten days hence. I walked in to Alto to see if they could see me sooner and within minutes I was in the chair having the procedure. Expertly accomplished and my hearing is now the best it’s been in years. Totally friendly and professional. Highly recommended.
17 December 2025
Brian PerkinsReview from Google.com
5 Star Review
My wife and I had booked back to back appointments with Carl. We found him to be very friendly and patient and gave very thorough examinations with good explanation of his findings. We feel we were given extensive hearing tests and both have benefited from the microsuction Carl administered. Should we require any further assessments in the future we will definitely return. Thank you Carl
9 December 2025
K D RReview from Google.com
5 Star Review
Very impressed. I was wondering if I had tinnitus and needed ear wax removal . I had my ears examined and various hearing tests , the results of which were shown on the computer and clearly explained. It was all painless and all my questions were answered so I felt very reassured. I had booked for ear wax removal but as I didn't need it doing I only paid for the examinations. The receptionist and audiologist were both lovely and I would certainly recommend this service.
25 November 2025
Paula CoyleReview from Google.com
5 Star Review
Feeling a little nervous, Carl was extremely friendly and put me at ease straight away. He always explained in detail what he was going to do and made it a very comfortable experience. My ears feel so much better 😊 Highly recommend!
13 November 2025

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