The Complete Hearing Assessment

Get to the root of your hearing challenges with our Complete Hearing Assessment

hearing examination

A full diagnostic hearing examination that leaves no detail unchecked

Struggling to follow conversations, especially in groups or busy places, can be frustrating and isolating. At Alto, we take the time to get to the root of these challenges with advanced hearing assessments.

The Alto Complete Hearing Assessment goes beyond our Free SoundCheck hearing check. In a 90 minute appointment, we explore eight key areas of hearing and cognitive health, giving you a complete picture.

We assess how your ears are functioning, how well you hear in real-world settings, and how hearing connects with your overall wellbeing. You’ll also experience the difference that amplified sound can make, guided by our expert audiologists.

Because we’re fully independent, our recommendations are always shaped by what’s best for you. We’ll help you find a hearing solution that fits seamlessly into your lifestyle.

Understand exactly what you need to achieve better hearing

The Alto Complete Hearing Assessment is designed to give you a full understanding of your hearing, what may have changed, and the personalised support available to help you reconnect with the sounds and conversations that matter.

Hearing & you

We start by exploring how your hearing affects everyday life; your conversations, relationships, confidence, and overall enjoyment of activities.

Lifestyle sound profile

Together, we identify how hearing loss may be impacting your quality of life, beyond simply hearing less. This helps us focus on solutions that truly make a difference.

Visual ear health inspection

Your audiologist will carefully examine your ears for wax build-up, infections, or any visible concerns, ensuring your ears are healthy and safe.

Middle ear function check

We gently assess your eardrum and middle-ear function using a simple, comfortable pressure test, providing insight into your ear health.

Comprehensive hearing test

A detailed audiological assessment measures how well you hear quiet sounds across different frequencies, critical for understanding speech clearly in everyday situations.

Speech-in-noise testing

We evaluate how well you understand speech in noisy environments, reflecting real-life listening challenges such as restaurants, social gatherings, or busy streets.

Personalised amplification

Finally, you’ll experience how tailored hearing technology could improve your daily listening and enjoyment, helping you reconnect with the sounds that matter most.

Our audiologists are also trained to carry out cognitive screening when necessary, ensuring a complete view of your hearing and overall auditory health.

hearing test

Is this hearing test for you?

The Complete Hearing Assessment is designed for people who recognise that something has changed and want clear answers. Book this test:

  • If you already know you’re struggling to hear as well as you used to, this is the best place to begin.
  • You have been advised by a GP or other health professional to get a full test
  • You currently wear hearing aids
  • You wanted a detailed, personalised overview of your hearing health

If you’re only beginning to wonder whether your hearing might have shifted, or you’d simply like reassurance with a quick check, we recommend starting with our free SoundCheck appointment instead.

Over 950+ reviews

For many, results are life changing

Stephen LaneReview from Google.com
5 Star Review
Fantastic customer experience with the whole Alto Hearing Kenilworth team from Interaction with lovely reception lady booking me in and in person service to Megan performing the treatment. Great service and lovely friendly people. I would highly recommend you use them for your needs
4 March 2026
Sophie GrahamReview from Google.com
5 Star Review
⭐️⭐️⭐️⭐️⭐️ Really great experience getting my ear wax removed here. I was able to get a same-day appointment, which was really helpful, and the pricing was very reasonable. They treated both ears rather than just the problem one, which I really appreciated. The staff were friendly and professional, checking on my comfort throughout the appointment. Everything was sorted quickly and efficiently. I’d definitely recommend!
4 March 2026
ShirleyReview from Google.com
5 Star Review
I had a problem with my right ear, not all the time but from time to time. I had an appointment with Carl, who was very professional and made me feel at ease. I had a thorough ear test in both ears and was shown the graph of my hearing. I was very impressed with the test and advised l would benefit from a hearing devise. I would recommend anyone who is suffering from a hearing loss to get tested and to try out the different devises. You may not think you need them but see the difference it could…
1 March 2026
Jacqueline PetriahoReview from Google.com
5 Star Review
I went today to Alto Hearing, Clitheroe for my ears checking and a hearing test. From the minute I walked into the clinic, I was made to feel welcome and put at ease! The whole experience was professional and efficient! I felt no pain during the ear checking and wax removal, and the procedure and findings were fully explained to me! The hearing test was conducted in the same professional manner. I would highly recommend Alto hearing clinic.
26 February 2026
Ellie DwyerReview from Google.com
5 Star Review
I visited Alto hearing in Clitheroe and was so impressed with the professionalism of the staff. I had the ear wax removal and Andrew explained everything to me and even offered a free hearing test which I accepted, which put my mind at ease. Many thanks Jo.
15 February 2026
Margaret WalkerReview from Google.com
5 Star Review
What a wonderful experience. Both ears completely full of wax. Everything explained & beautiful work done by Andrew. Even watched everything being done on a tv. Worth every penny to be able to hear every word spoken to me. Very warm welcome by the receptionist, lovely reassuring chat.
14 February 2026
Carol LewisReview from Google.com
5 Star Review
Had noticed my hearing had deteriorated in crowded places. Was recommended to Karl at Alto. After thorough testing my mind was put at rest no pressure for a sale just a genuine interest in my concerns. Karl very patient and professional leaving with an awareness of slight loss and a need for an annual checkup too. Thank you.
10 February 2026
Leon CJ. LavigneReview from Google.com
5 Star Review
Booked an appointment in desperation with deep impacted wax, hearing loss and pain, got an appointment the next day and the price is affordable. The staff are really accommodating, and conversational, Mariia was very gentle with me, and my anxiety faded the more she worked as I could tell she is very professional and good at her craft. As a neurodivergent individual who dislikes physical contact and has issues trusting people with invasive procedures, I highly recommend Alto Hearing to anyone who needs it. Their work is definitely worth the price. :). I can hear better now and my ears…
10 February 2026
SamReview from Google.com
5 Star Review
I attended alto for wax removal today, I was alittle nervous never having it done before but was immediately put at ease by the friendly receptionist. I was promptly seen by Megan who explained everything well and carried out the wax removal which wasn't uncomfortable at all! Very pleased with the service and will definitely return when needed. Highly recommend.
4 February 2026
Tracey ReptonReview from Google.com
5 Star Review
Maria the audiologist was extremely professional, caring and gentle during my procedure and thorough in conducting my hearing test. The receptionist was equally welcoming to the branch and professional in manner. Both put me at ease, explained what would happen and treated me with kindness and compassion. They are both an asset to the business, thank you.
1 February 2026
Mark ForsdikeReview from Google.com
5 Star Review
I had severe ear problems of which I now know to be ear wax. I rang for an appointment in the morning and got one for the afternoon. The staff were so pleasant and welcoming I had my treatment completed very swiftly and left me feeling very comfortable. I would recommend Alto Hearing to anyone. Parking was plentiful. The service was quick and the staff were very pleasant. Thank-you for your support.
29 January 2026
des rajReview from Google.com
5 Star Review
I recently visited Alto Hearing and couldn’t be happier with the experience! From the moment I walked in, the receptionist made me feel completely at ease — no rushing, just genuine care and expertise. I had microsuction ear wax removal, and the difference is incredible, the audiologist took time to explain everything clearly, answered all my questions, the treatment was excellent, no pain and I watched everything on the monitor. The location is convenient, the clinic is modern and spotless, and the follow-up support has been brilliant. If you’re struggling with blocked ears —book with Alto Hearing. Hands down the…
29 January 2026
J WReview from Google.com
5 Star Review
A very relaxing and helpful experience. The hearing checks were thorough and non threatening- the results clearly displayed on the screen and explained in detail. There was no hard sell but information provided for me to make an informed decision. It was a worthwhile appointment. I’m so glad I took the first step towards better hearing .
28 January 2026
graeme orrReview from Google.com
5 Star Review
Excellent service. Very helpful lady on reception and ear procedure carried out professionally. Everything clearly explained and I would recommend Alto to anyone. Many thanks for resolving my hearing problem. Graeme
23 January 2026
Helen RobinsonReview from Google.com
5 Star Review
I visited Carl fir the first time yesterday, with tinnitus and some deafness in my right ear. After a full examination he advised me to see my Dr. as he thought it was an inner ear infection. I took his advice and now have antibiotics. He was such a kind and helpful man. I would definitely recommend him . Helen Robinson.
17 January 2026
ChiefReview from Google.com
5 Star Review
Wonderful wonderful experience from reception to the woman ( forgive me I forgot her name ) she took care of me very well. I’m very happy with the results 110%, I have my hearing back after months of uncomfortable silence and pain. I cannot recommend them enough. 5 star and very affordable and quick service. My only regret not enjoying their reception treats lol. Chief Ghana royal family.
13 January 2026
John BellReview from Google.com
5 Star Review
This is the first time that I have used Alto Hearing and I am extremely happy with the service I have received. I booked in to have a ear wax removal treatment . The process was quick and painless. I was made to feel at ease by the practioner. The improvement in my hearing following the treatment was excellent and I would happily recommend their services to anyone. Thank you to all the team at Alto Hearing.
13 January 2026
Brian PerkinsReview from Google.com
5 Star Review
My wife and I had booked back to back appointments with Carl. We found him to be very friendly and patient and gave very thorough examinations with good explanation of his findings. We feel we were given extensive hearing tests and both have benefited from the microsuction Carl administered. Should we require any further assessments in the future we will definitely return. Thank you Carl
9 December 2025
Paula CoyleReview from Google.com
5 Star Review
Feeling a little nervous, Carl was extremely friendly and put me at ease straight away. He always explained in detail what he was going to do and made it a very comfortable experience. My ears feel so much better 😊 Highly recommend!
13 November 2025
Michelle BrownReview from Google.com
5 Star Review
From the moment I walked through the door, i was made to feel very welcome and at ease. Much appreciated the cup of tea that was offered too! Andrew was very knowledgeable and thorough in checking my hearing and ear health, and had no problem updating my existing hearing aid settings. I will have no hesitation in returning and can highly recommend them. A great addition to Clitheroe. 5*
29 October 2025

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