Phonak hearing aids come in several styles. Audéo models sit behind the ear with a small speaker in the ear canal. Virto models fit inside the ear, while Naída includes power options for severe to profound hearing loss.
At Alto, we assess your hearing and talk through the conversations you find difficult before recommending hearing aids. We also check the earpieces, phone connections and controls you will use each day.
How we approach a Phonak fitting
Two people with similar hearing results may need different fittings. Someone who spends the day in meetings has different listening demands from someone whose conversations are mostly one-to-one. Ear shape, eyesight and hand movement also affect what is practical to wear.
We choose the hearing aids, earpieces and accessories together, then verify and adjust the fitting. Our hearing-aid treatment plans explain the care around that process.
In this article
Are Phonak hearing aids good?
Phonak makes a broad range of hearing aids, including connected receiver-in-canal models, custom in-ear aids, power aids and CROS systems. It is part of Sonova, which also owns Unitron.
A useful recommendation explains why a particular model and earpiece fit your hearing and daily needs. A feature list cannot establish comfort in your ear or how easily you will follow a conversation.
What are Phonak hearing aids known for?
Bluetooth calling, speech-in-noise processing, power fittings and Roger remote microphones are useful parts of Phonak’s range.
Connected models can stream calls and audio from compatible devices. EON also receives Auracast broadcasts. Roger takes a different approach: an external microphone picks up speech closer to the speaker and sends it to compatible hearing aids.
Current Phonak hearing aid ranges
Phonak’s UK catalogue, checked on 15 October 2026, lists Audéo EON R, Audéo EON Sphere and CROS EON R alongside Virto R Infinio, Naída Lumity and Lyric. It also lists earlier ranges such as Infinio Ultra and Audéo Lumity.
A catalogue listing does not confirm stock at a particular clinic. A quote should identify the full model name and technology level, because features differ within a range.
Phonak Audéo EON R
Audéo EON R is a rechargeable receiver-in-canal hearing aid. The main body sits behind the ear, with a thin wire leading to the receiver in the ear canal.
Phonak’s AutoSense OS AI 8.0 adjusts processing as the listening environment changes. EON R supports Bluetooth calls and streaming, Auracast broadcasts and pairing with CROS EON R. The available features depend on the technology level.
Phonak quotes up to 38 hours of battery life. Actual runtime varies with the fitting, streaming, listening environment, activated features and battery condition.
Phonak Audéo EON Sphere
Audéo EON Sphere is a rechargeable receiver-in-canal model with additional processing for speech in noise.
It uses Spheric Speech Clarity 3.0 and a dedicated HYPERSONIC chip. Phonak describes this processing as separating speech from competing noise, including speech arriving from different directions.
It also uses AutoSense OS AI 8.0 and supports Bluetooth and Auracast.
Phonak CROS EON R
CROS EON R picks up sound from an unaidable ear and sends it to an Audéo EON R on the other side. Phonak lists that specific pairing; it should not be assumed to work with EON Sphere.
When the receiving ear also needs amplification, the fitting is called BiCROS. An assessment establishes whether this approach is appropriate or whether another form of hearing support or medical investigation is needed.
Phonak Virto R Infinio
Virto R Infinio is a rechargeable custom in-the-ear hearing aid, made to fit inside the individual ear.
The rechargeable R model supports Bluetooth connectivity and AutoSense OS 7.0. Its custom shell needs enough room for the required components, so the size and visibility depend on the ear and fitting.
The wider range includes the smaller, non-wireless Virto I-Titanium and Virto I-10 NW O. Neither provides Bluetooth streaming. Our custom hearing aids guide explains the practical differences between in-ear styles.
Phonak Naída Lumity
Naída Lumity is a behind-the-ear range with different power and battery formats. Phonak lists the L-UP for severe to profound hearing loss and the rechargeable L-PR for mild to moderately severe hearing loss.
The choice includes the earmould, venting and feedback control as well as the hearing aid. More amplification needs to be delivered accurately and comfortably, with the fitting checked and reviewed.
Phonak Lyric
Lyric is an extended-wear hearing aid placed deep in the ear canal by an authorised Lyric provider. It is supplied through a subscription and can remain in place for months, depending on the ear and device.
It avoids daily insertion and charging, but the ear canal must be suitable and replacements require a provider visit. It does not offer Bluetooth streaming. Its specialist fitting and subscription arrangements differ from conventional hearing aids.
Comparing the Phonak models
| Model | Main distinction |
|---|---|
| Audéo EON R | Rechargeable receiver-in-canal model with Bluetooth, Auracast and CROS EON R compatibility. |
| Audéo EON Sphere | Rechargeable receiver-in-canal model with additional Spheric Speech Clarity 3.0 processing for noise. |
| Virto R Infinio | Rechargeable custom in-ear model with Bluetooth. Smaller non-wireless Virto styles have different features. |
| Naída Lumity | Behind-the-ear range with different power and battery formats, including L-UP for severe to profound loss. |
| CROS EON R | Transmitter for an unaidable ear, paired with Audéo EON R on the receiving side. |
| Lyric | Deep-canal extended-wear device fitted and replaced by an authorised Lyric provider. |
Can Phonak hearing aids help in background noise?
Hearing aids can improve access to speech in noise. Overlapping voices, distance and room acoustics still affect what you hear.
At Alto, speech-in-noise testing, including QuickSIN, helps us investigate the difficulties you describe. We consider those results alongside the audiogram, fitting and situations you want help with.
Roger remote microphones
A remote microphone picks up speech closer to the speaker. This can help when a meeting, lecture or conversation across a table is difficult to follow through the hearing aids alone.
Roger On can be used on a table, pointed towards a speaker or worn by the person speaking. Supported versions can also work with a computer for online calls. The model and connection determine which functions are available.
Roger is not limited to Phonak hearing aids. Compatible Phonak and some Unitron models use RogerDirect; other hearing aids may need an external receiver or a suitable telecoil connection. Receiver licences and activation need checking, particularly with an older or second-hand microphone.
Phonak announced Roger On Sphere on 14 October 2026, with availability planned from mid-November. UK supply and demonstration arrangements for Sphere need confirming. Our Roger On review covers the earlier microphone demonstrated in the video below and the newer Sphere announcement.
Do Phonak hearing aids work with iPhone and Android?
Connected Phonak models use Bluetooth for calls and audio streaming with compatible iPhone and Android phones, and other supported devices. The smaller non-wireless Virto models and Lyric do not provide Bluetooth streaming.
The myPhonak app provides volume, programme and sound controls on supported phones. App compatibility and calling compatibility are separate checks, including the phone software and hearing-aid model.
EON R and EON Sphere also receive Auracast broadcasts. A venue or transmitter must provide a suitable broadcast, and you need a supported way to join it. Our Auracast guide explains that setup.
If you rely heavily on phone calls, WhatsApp calls, streaming, podcasts, Zoom, Teams or TV audio, your audiologist should check your exact phone model before making the recommendation.
How much do Phonak hearing aids cost?
Phonak hearing aid prices vary depending on the model, technology level, fitting style and care package included.
For private hearing aids in the UK, £1,500 to £6,000 per pair is a broad budgeting guide, with options outside that range. It is not a Phonak model-specific price list. The total depends on the hearing aids, fitting and care included.
Our guide to hearing aid prices in the UK explains the wider budget and care-package differences.
Audéo EON Sphere, EON R, Virto custom aids, Naída power aids and CROS systems can have different prices. Roger microphones, chargers and TV streaming accessories may also be charged separately.
Two quotes for the same model can include different care. The written quote should set out:
- The exact model and technology level, and whether the price is for one aid or a pair.
- The charger, Roger receiver setup and any other accessories included or charged separately.
- The assessment, fitting and Real Ear Measurements.
- The follow-up appointments, adjustments and longer-term aftercare.
- The warranty, repair arrangements and costs outside cover.
- Whether the quote is for devices alone or a hearing-aid treatment plan.
How we check the fitting
The earpiece affects how sound reaches your ear and how comfortably you can wear the aid. A dome or custom earmould must suit the hearing loss, fit securely and remain manageable to insert and clean.
The size and shape of your ear canal affect the sound reaching your eardrum. Real Ear Measurements measure that sound while you wear the hearing aids. The audiologist then uses the measurements to adjust the fitting towards the prescription target.
We also review speech clarity, your own voice, comfort and daily handling. Those checks help us decide whether to change the settings, earpiece or accessories. Our guide to premium hearing aids explains how technology and care contribute to the result.
What happens after the first fitting?
Newly amplified sounds can feel unfamiliar at first. Follow-up appointments give us a chance to review comfort, sound quality, phone use and the conversations that are still difficult, then adjust the fitting where needed.
Our hearing aid adjustment guide explains what can change as you get used to hearing aids. Persistent discomfort or poor clarity deserves a review; you do not need to wait for a fixed adjustment period to end.
Comparing Phonak with other brands
Phonak and Unitron are separate brands within Sonova. They have different model ranges and fitting software. Shared ownership does not establish identical processing, features or results.
RogerDirect is available on some Unitron models, so choosing Roger does not necessarily mean choosing Phonak. The exact hearing aids and receiver setup determine the connection.
Our hearing aid brands comparison explains the wider differences. The individual Widex, ReSound and Oticon guides cover their current models and phone functions. For a comparison of current models across brands, see our best hearing aids guide.
Talk to Alto about your hearing
If conversations are becoming harder, we can discuss a Complete Hearing Assessment. Your audiologist will explain the results alongside the difficulties you have noticed and recommend hearing support and care that suit your needs.
Request a call backFrequently Asked Questions
Are Phonak hearing aids good?
Phonak offers connected hearing aids, custom in-ear models and power aids for different hearing needs. An audiologist should explain why the recommended model suits your hearing, which earpiece it needs and how the fitting will be checked.
What is the newest Phonak hearing aid?
At our 15 October 2026 check, Phonak’s UK catalogue lists Audéo EON R and Audéo EON Sphere as its newest Audéo models, alongside CROS EON R. A UK listing does not confirm stock at an individual clinic.
What is the difference between Audéo EON R and Audéo EON Sphere?
Both are rechargeable receiver-in-canal hearing aids with AutoSense OS AI 8.0, Bluetooth and Auracast. Sphere adds Spheric Speech Clarity 3.0 with a dedicated HYPERSONIC chip. CROS EON R is paired with EON R, rather than assumed to work with Sphere.
Do Phonak EON hearing aids use AI?
Phonak describes AutoSense OS AI 8.0 as using machine learning to recognise listening environments and adjust processing. EON Sphere also uses a deep neural network for speech-from-noise separation. These functions have different jobs.
How much do Phonak EON hearing aids cost in the UK?
The price depends on the exact model, technology level and care included. The quote should identify whether it covers one aid or a pair, the charger and accessories, fitting verification, follow-up, warranty and repair arrangements.
Are Phonak hearing aids rechargeable?
Audéo EON R, Audéo EON Sphere, CROS EON R and Virto R Infinio are rechargeable. Other Phonak styles use disposable batteries. The full model name matters when comparing battery and charger arrangements.
Do Phonak hearing aids connect to iPhone and Android?
Connected models support calls and streaming with compatible iPhone and Android phones. The app, phone software and hearing-aid model need checking separately. Non-wireless Virto styles and Lyric do not provide Bluetooth streaming.
Are Phonak hearing aids good for background noise?
Directional microphones and noise processing can help with speech in noise. The benefit also depends on hearing loss, the fitting, the room and the listening situation. A remote microphone may help when distance is part of the difficulty.
What is Phonak Roger?
Roger sends speech from an external microphone to compatible hearing aids. Some Phonak and Unitron models receive it through RogerDirect; other fittings need a suitable receiver. Compatibility and receiver activation should be checked before purchase.
Do I need Real Ear Measurements with Phonak hearing aids?
Real Ear Measurements check the sound reaching your eardrum with the hearing aids in place. The audiologist can then adjust the fitting against the prescription target, rather than relying only on software predictions.
Why do hearing aids need follow-up appointments?
Follow-up appointments review comfort, speech clarity, daily use and any remaining difficulties. The audiologist can adjust settings and review the earpieces or accessories as needed.