How to change your receiver in the canal (RIC) hearing aid’s wax filter

01 November 2022
ReSound One RHI hearing aids in charger

Wax filters help keep wax out of the small speaker, or receiver, in your hearing aid. A blocked filter can make the sound weaker or duller.

Adam’s video, published in November 2022, shows how to change a CeruStop wax guard on a receiver-in-canal (RIC) hearing aid with a silicone dome.

Wax filters and replacement tools differ. Use the correct parts and current instructions for your hearing aid and receiver. If you are unsure which filter you need, ask your audiologist before starting.

If the sound is still weak or missing

A blocked filter is one possible cause. If changing the correct filter does not restore the sound, arrange a check of the hearing aid.

For other possible causes of weak or missing sound, see our hearing-aid troubleshooting guide.

If handling the small parts is difficult, see our guide to hearing aids with arthritis or poor eyesight.

Request a call back if you need help identifying the filter, changing it or arranging support.

Read the full transcript

Hi everyone, it’s Adam here from Alto Hearing & Tinnitus Specialists.

If you have receiver in the canal (RIC) hearing aids, the best way to keep them clean is to wipe the silicone tips down when you take them out and, if you see any debris, then gently brushing it out, ensuring the receiver can transmit sound down your ear canal.

Sometimes, however, even after you’ve cleaned it this way, you might notice your hearing aid sounding a bit more dull than usual. Ever so occasionally, it may not even be working at all. The first port of call when this happens is to change the wax filter.

This is a really simple thing to do, and you start by removing the silicone dome at the end of your hearing aid receiver. Just pinch at the end of it and pull, being careful not to tear it.

Place this dome to one side and get your packet of wax filters. They often look like this but, occasionally, might be in circular packs. When you take one of the sticks out of the pack you will see one end has a new filter on it, and the other end has a tool to remove the existing filter.

This is the end we use first. To remove the old filter you simply push the tool into it, twist, and then pull it back.

Then you turn the stick around and push the new filter into the receiver, twist, and pull back again. The new filter will now be sitting nicely in the receiver.

Once you’ve done this, you then need to replace the dome you took off previously. You place this onto the end of the receiver and push it on so it is secure. It is absolutely vital to check that it’s on all the way, and just pull it gently to check this – we don’t want this falling off in your ear canal.

Once you’ve checked it, you’re all done and ready to go. Your hearing aids should sound as good as new.

Adam Bostock

Managing Director, Alto Hearing

Adam Bostock is the founder and Managing Director of Alto Hearing. With over 20 years’ experience in audiology and hearing care, he focuses on hearing assessments, long-term treatment planning, hearing technology, and ear health education.

He writes about the practical realities of hearing, including speech clarity in noise, listening fatigue, and how modern hearing technology supports real-world communication.


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Alto Hearing operates clinics in Kenilworth, Lutterworth, Market Bosworth and Clitheroe.